This privacy policy sets out how ClearSight LASIK uses and protects any information that you give ClearSight LASIK when you use our website ClearSight.com.

ClearSight LASIK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement.

ClearSight LASIK may change this policy from time to time by updating this page. Please refer back to this page to ensure that you are up-to-date on our privacy policy. This policy is effective from 5/27/14.

What we collect

We may collect the following information:

• name
• contact information including email address, mailing address, etc.
• demographic information such as date of birth, eyewear history, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, SMS, fax or mail.
• We may use the information to customize the website according to your interests.
• We may provide your information to our third party partners for marketing or promotional purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

ClearSight LASIK
7101 NW Expressway, Suite 335
Oklahoma City, OK 73132.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

SMS Terms & Conditions

The following SMS Terms & Conditions (“SMS Terms”) explain how ClearSight LASIK & Lens (“ClearSight,” “we,” “us,” or “our”) uses text messaging programs in connection with our services. These SMS Terms supplement and are incorporated into our main Privacy Policy and any other written agreements you have with us. By enrolling in, or otherwise consenting to, any ClearSight SMS program, you agree to these SMS Terms.

1. Consent to Receive Text Messages

By providing your mobile phone number to ClearSight and affirmatively opting in (for example, by checking a box, signing a form, or texting a keyword to one of our numbers), you consent to receive text messages (SMS and MMS) from ClearSight at the mobile number you provide.

Depending on how you opt in, messages may include:

• Care-related messages such as appointment reminders, scheduling updates, pre- and post-visit instructions, and other treatment-related communications;
• Account and service messages such as registration confirmations, billing or insurance notices, and operational updates; and
• Job applicants may be notified about their application stage, including invites or reminders to interviews; and
• Marketing messages, including information about services, events, promotions, and patient education resources. Your consent to receive marketing text messages is not a condition of any purchase, medical evaluation, or treatment.

2. Message Frequency

Message frequency will vary based on your relationship with ClearSight, the specific SMS program(s) you enroll in, and your appointment schedule. We may provide a frequency estimate at the point of opt-in (for example, “Message frequency may vary.”).

3. Message & Data Rates

ClearSight does not charge for SMS messages; however, standard message and data rates may apply from your wireless carrier. If you have questions about your text or data plan, please contact your carrier.

4. Opting Out of Text Messages

You may opt out at any time:

• Reply STOP to any ClearSight text message to stop receiving messages from that specific program/number.
• We will send a one-time confirmation text to acknowledge the opt-out.

You may also opt out by contacting us using the information in the Contact Us section. Opting out of marketing messages will not affect your ability to receive necessary care reminders or communications through other permitted channels.

5. Getting Help

Reply HELP to any ClearSight message for assistance, or contact our offices directly using the information in the Contact Us section.

6. Privacy, Security & Protected Health Information (PHI)

No mobile opt-in or text message consent will be shared with third parties or affiliates. 

We limit the amount of protected health information (PHI) included in text messages and generally restrict content to the minimum necessary (for example, your name, appointment date/time, and basic instructions). We do not use unencrypted SMS to discuss detailed diagnoses, sensitive clinical information, or complex medical instructions unless you expressly request or authorize such communications and applicable law permits it.

Unencrypted text messages may be viewable by others who have access to your device, notification previews, or cellular account. By participating in a ClearSight SMS program, you acknowledge these risks. If you prefer not to receive any PHI by text, you may opt out at any time and request alternative communication methods.

7. Eligibility & Responsibility for the Mobile Number

By opting in, you represent that you are the owner or authorized user of the mobile number provided and that you are at least 18 years old (or the legal guardian of a minor patient). If your number changes, you agree to notify us promptly so that we can update our records and help protect your privacy.

8. Third-Party Providers & 10DLC/Carrier Rules

We may send and receive messages using third-party messaging providers and telecommunications carriers. These services process messages on our behalf consistent with our privacy and security requirements. Our programs are designed to comply with applicable laws and industry standards (including TCPA and CTIA/10DLC guidelines). However, delivery is not guaranteed and may be affected by carriers or other third parties outside our control.

9. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

10. Changes to These SMS Terms

We may update these SMS Terms from time to time to reflect changes in technology, legal requirements, or our messaging practices. Material changes will be posted on this page, and the “Last Updated” date for this section will be revised accordingly.

Your continued participation in our SMS programs after changes become effective constitutes your acceptance of the updated SMS Terms.

11. Contact Us

If you have questions or wish to change your communication preferences, please contact us:

ClearSight LASIK & Lens
OKC Main Number: 405-733-2020
Plano Main Number: 214-380-2020
[email protected]
Mailing Address:
7101 Northwest Expressway, Suite 335
Oklahoma City, OK 73132

You may also manage some preferences by calling our office during normal business hours.